Welcome To Our Family at The Tail Haven!

COVID-19 Fast-Track Registration for New Clients

If you or someone you know is NEW to our facility and find yourself in need of pet-care (for any reason) during the COVID-19 pandemic, please reach out directly to see what we can do to assist. The Tail Haven is temporarily "Fast-Tracking" all new-client registrations for anyone who may need emergency pet-care.  While our hours and services may be significantly altered as we move forward through these uncertain times, we are doing our best to be here for the community and all of you in this time of need.  If you have any difficulty getting registered, or have any questions about our registration process or requirements, please email us at admin@thetailhaven.com or give our Lafayette front desk a call at 925-298-5200 for assistance.

It just takes a few easy steps to get started with our facilities.

1. Fill out our New Client Intake Form. This will give us all of the important the information we need to get your account started, reach you in the unlikely event of an emergency, and ensure the most personalized care possible for your pup!
2. Email, fax, or bring us a copy of your dog’s current vaccination records (Unless contraindicated by a qualified Veterinarian, we require current Rabies, Bordetella, and DHPP for all dogs in our care). *COVID-19 UPDATE: If you can not get these documents to us due to COVID-19 office closures, special arrangements can be made - just let us know what is going on and we will do our best to work with you. 

3. Book your reservation here at our Book-A-Reservation page or call us to let us know when you'd like to come in for the first time. We do temperament screen every dog in our care, so please let us know if it will be your FIRST visit so we can be sure to schedule our owner or one of our management staff to be here to meet with your pup. We take first time pups Monday though Friday schedule permitting (Holidays excluded).

While we do accept drop-ins, we highly recommend making a reservation to guarantee your dog a space!

Dont Miss Out on Our Photos!

YES!!! That's right . . . we take hundreds of photos EVERYDAY! Visit our Daily Photos and click on your location to see what your pup has been up to!  If you like an image, simply right click and save it your own device, or order custom merchandise with your pups precious mug!

Learn More About our Locations.